Director of IT and Business Services

Job Description

Responsibilities include 

• Provide strategic leadership, coordination and planning to the IT and Business Services teams, directing and coordinating their efforts and ensuring they are supported and developed.
• Own, develop and deliver the IT Strategy, ensuring deliverables are met to a high standard through effective stakeholder management, project management, and resource management. 
• Develop a continuous improvement programme ensuring technology services adapt change and improve with organisational needs. 
• Leadership of Estates, Business Services, Business Continuity and Security to ensure the organisation is enabled to operate optimally. 
• Evaluating our business continuity plan to ensure effective testing of our operational resilience strategy in the event of a security incident
• Use existing experience and knowledge of security risk management to identify areas for improvement in FRC to advance overall security maturity and resilience in line with UK Government’s cyber security strategy.
• Work with Government Property Agency to provide innovative and flexible property solutions to support any FRC organisational changes in workforce.

Skills, Knowledge & Expertise

• Experience of operational delivery in an environment with multiple internal and external stakeholders with the ability to communicate and influence appropriately.
• Experience of working against relevant security frameworks, such as the NCSC Cyber Assessment Framework, and able to assess the overall maturity of the organisation.
• Highly developed people leadership skills with the ability to lead and motivate teams of professionals.
• Financially minded with experience of managing large budgets.  Focus on performance, value for money and financial management.
• Project and Programme Management expertise across a portfolio of projects including Estates and IT.
• Experience of managing estates across various locations, and providing high levels of service for staff
• ExCo and Board level interactions will be a key part of the role.
• Ability to prioritise a broad mix of strategic and operational responsibilities.
• External networks of technology providers and services.
• Acting as a key member of the CSD
  
• Senior Level direct reports
• Deep analytical and technical skills along will be key in this role.
• Strategic focus with a solution focussed capability.
• Able to effect swift and sound judgements and decisions.  Focussed on results with a tenacious approach and committed to achieving goals.
• Able to problem solve at a strategic level through a pragmatic, flexible and innovative approach.
• A strong quality ethic with a track record of high standards, finding common sense solutions, finding common sense solutions to problems and delivering high quality outcomes.
• Strong relationship management skills. 
• Demonstrates FRC Values and Behaviours and acts as a role model to others.
• High levels of professionalism and integrity.   
• Able to take a strategic view of the FRC’s Technology, Estates and Business Information.
• Able to respond in an agile and proactive manner to the ever-changing needs and requirements of the regulatory environment in which the FRC operates.

This role will require regular travel to our London office. Candidates should be comfortable commuting to London on as and when required.

Please apply by following the link our website https://www.frc.org.uk/frc-for-you/careers and uploading a copy of your CV and covering letter as a single document upload. In the covering letter, please set out, by reference to the person specification above how you meet the required skillset.

• How you meet the required skillset
• Tell us where you heard about this job

Rewards and benefits

• The FRC offers remuneration packages, including 30 days annual leave, ability to buy extra leave.
• Generous employer pension contribution of 10%.
• Staff Employee Assistance Programme including confidential counselling and work life services.
• The FRC offers staff the opportunity to save at least 25% on the purchase of a new bike through the Cycle to work scheme.
• The FRC has a strong work/life balance ethos.

The FRC believes that equality of opportunity and diversity is important in the work that we do and we are strongly committed to being an inclusive employer. Our values of being fair and independent supports this commitment. We're a signatory to the Government's Disability Confident scheme, which means that we guarantee an interview to any disabled candidates entering under the scheme, should they meet the minimum criteria for a role.

Equal opportunities monitoring is an important means of demonstrating and implementing our commitment to promoting equality of opportunity and diversity. Completing our diversity form will assist the FRC to identify any barriers that prevent access to employment and career development for certain groups of people, and to develop solutions, such as action plans, new policies and practices.

The role is based in our central Birmingham office. The post holder should be able to work flexibly to support the team’s activities and also provide cover within the FRC as necessary. The FRC operates a hybrid working arrangement with its workforce. The FRC operates a hybrid working arrangement, with a expectation that 40% of a person's working time will be located at one of our offices per week, with precise arrangements to be agreed between the employee and the line manager.